GI Associates & Endoscopy Center
  • Flowood, MS, USA

Yes, Full time position

Patient Services Representative 

The Patient Services Representative is responsible for assisting with clinical, clerical and organizational tasks included in patient services. He/she facilitates patient check-in and checkout procedures, collects patient payments and manages information necessary for the patient visit.

ESSENTIAL FUNCTIONS AND EXAMPLES OF WORK: This list of tasks may be changed or other tasks may be assigned as necessary. 

Check-in Greets patients and visitors and provides instructions/directions as needed Ensures that patient has signed in on patient log Obtains and reviews patient information for accuracy and completeness and assists patients as they complete forms when necessary Updates patient profiles and insurance information Obtains signatures on Release and HIPAA forms Informs clinical staff of patient arrival Obtains patient referrals as required by managed care plans Generates fee tickets when patients arrive Monitors schedule and organizes patient flow 

Checkout Generates lab tickets for lab work ordered Enters charges and payments Calculates cost/co-pay by collecting patient billing information Determines the amount, if any, which should be collected from patient at the end of office visit Collects fees, co-payments, and outstanding balances Manages and balances patient monies at the end of the day Clerical Scans and indexes medical charts into EMR (electronic medical record) Copies and faxes documents/information as needed Checks in packages that are delivered and distributes them to appropriate person Answers phones and provides information to caller or routes call to appropriate person Makes "pre-made" charts for new patients Assists health information clerks as needed


The ideal candidate will have at least one year of full time work experience working the front desk of a busy medical practice. Organizational and computer skills are required.




GI Associates & Endoscopy Center
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